Privacy Policy

• Personal Information: Name, email address, phone number, and residential address.
• Visitor Data: Names and details of individuals you invite to your community.
• Financial Data: Transaction history for dues and service payments (we do not store full credit card details).
• Usage Data: Information about how you interact with our platform to improve your experience.
• Location: Kuro does not collect or track your precise location. Your general location (country or region) may be inferred from your account registration details for community assignment purposes only.

• To provide and maintain our community management services.
• To notify you about updates, community announcements, and security alerts.
• To process payments and generate receipts for community dues.
• To enhance security through visitor management and audit logs.

Kuro allows users to create and share content through features such as the community forum and direct messaging. This content is visible to other members of your community. We do not sell or share user-generated content with third parties. You are responsible for the content you post, and we reserve the right to remove content that violates our community guidelines.

Kuro uses Paystack to process community dues and payments. When you make a payment, your financial information (such as card details) is collected and processed directly by Paystack and is not stored on our servers. Please refer to Paystack's Privacy Policy for more information on how your payment data is handled.

Kuro may send push notifications to keep you informed about community announcements, messages, visitor activity, and payment reminders. You can manage or disable push notifications at any time through your device settings.

We implement industry-standard security measures to protect your data. This includes end-to-end encryption for sensitive data, secure API protocols, and strict multi-tenant isolation. Your data is stored on secure servers where each community's data is completely isolated, ensuring it is only available to authorized members of that specific community and never shared with or accessible by other communities.

You have the right to access, correct, or delete your personal data. Residents can manage their profile information directly through the Kuro portal. To initiate a permanent account deletion request, please visit our dedicated Account Deletion page or contact our support team.